Privacy statement
Last updated on 16/12/2024.
The www.vastgoedexperts.be website (hereinafter the «website») is the property of: real estate experts («we» or "us") langvoort 17 2430 laakdal, belgium
call 0667.567.856
telephone: +32 14 89 34 76
Personal data we process
Realty Experts processes your personal data because you use our services and/or because you provide it to us yourself.
Below is an overview of the personal data we process:
- first name and surname - telephone number
- e-mail address
- language preference
- contact details
Particular and/or sensitive personal data that we process. Our website and/or service does not intend to collect data from website visitors under the age of 16. Unless they have the permission of their parents or guardians. However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data on a minor without this consent, please contact us and we will delete this information.
For what purposes and on what basis we process personal data
Property Experts processes your personal data for the following purposes:
- call you or send you an e-mail if this is necessary for the provision of our services
Automated decision-making
Real estate experts does not make decisions on matters that may (significantly) affect individuals on the basis of automated processing. These decisions are taken by computer programmes or systems, without the intervention of a person (for example an employee of Real Estate Experts). Real Estate Experts uses the following computer programmes or systems: brilliant (kluwer).
Retention period for personal data
Property Experts will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data was collected. We use the following retention periods for the following (categories of) personal data:
Personal data (category) >1 month> customer file
Personal data > 1 month > customer file
Address > 1 month > customer file
Etc. > 1 month > customer file
Sharing personal data with third parties
Real Estate Experts only provides information to third parties where this is necessary for the performance of our contract with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Real estate experts only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly and, for example, remember your preferences. They also enable us to optimise our website. You can refuse cookies by configuring your Internet browser so that it no longer stores cookies. You can also delete any information previously stored via your browser settings.
View, modify or delete data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you may have given to data processing or to object to the processing of your personal data by the estate agents and you have the right to data portability. This means that you can ask us to send you the personal data we hold about you in a computer file or to send it to another organisation that you designate.
You can send a request to consult, correct, delete or transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to the following address info@vastgoedexperts.com
To ensure that you are the one requesting the check, we ask you to enclose a copy of your proof of identity with your request. In this copy, black out your passport photo, your mrz (machine-readable zone, the number strip at the bottom of the passport), your passport number and your citizen service number (bsn). This is to protect your privacy. We will reply to your request as soon as possible, but within four weeks.
Real Estate Experts would also like to inform you that you have the right to lodge a complaint with the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteit- persoonsgegevens.nl/en/contact-with-the-authority-personal-data/ tip-us
How we secure personal data
Real Estate Experts takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or that there are indications of misuse, please contact our customer service department or info@vastgoedexperts.com.